
Drainage
- Internal & external blockages
- No-dig technology repairs
- Excavations
- Odour investigation
- CCTV surveys — PDF report supplied

24hr emergency call-outs
Drainage Plumbing Multi trades
Burst pipes, stubborn blockages or sudden leaks — one call, day or night, and a Gray & Co engineer is on the way. Same-day attendance, every time.
Call-out charges vary depending on the time of day — clear pricing always agreed before any work begins.
Prevent | Maintain | Improve
We carry out high-standard planned maintenance across every aspect of your property — drainage, plumbing and multi-trade works, all aspects of work undertaken. Scheduled care that protects your home, prevents costly emergencies and preserves its long-term value.
Drainage Plumbing Multi trades
Tell us what you need — a quote, a site inspection, a repair or a service visit — and we'll attend with everything the job requires.
A complete property maintenance solution, delivered to the highest standard.





At Gray & Co, we look after exceptional properties. Our focus is on quality workmanship, reliability and a seamless experience from start to finish. Whether it's a private residence, new build or commercial property, we deliver solutions that protect and enhance your home.
About Gray & Co
Every visit is matched to the work required, using appropriately qualified employees and trusted specialist subcontractors.
Glazing, drainage, plumbing and work at height are allocated to team members or specialist subcontractors holding the relevant trade qualifications and accreditation for that work.
Client feedback
“Our engineer was brilliant. My toilet was overflowing and I was stressed, but he clearly explained what was needed and sorted the issue quickly. So impressed.”
Verified customer
Recent work
Real drainage call-outs, photographed as they happened — blockages cleared, pipes relined, pumps and plant brought back to life across London and the home counties.
Clear arrangements
The call-out fee is paid upfront using a secure payment link or bank transfer before attendance is confirmed.
Once the initial attendance is complete, approved quoted work is payable either in full or as 50% upfront and 50% on completion, as agreed for the job.
Engineers carry card machines. Proof of payment or available funds may be checked on site or supplied to the office before further work proceeds.
London & surrounding counties
Serving private residences, managed properties and commercial premises across the M25 and surrounding counties.
Hampstead, Highgate, St John’s Wood, Primrose Hill, Belsize Park, Muswell Hill, Crouch End, Totteridge, Hadley Wood and surrounding areas
Kensington, Chelsea, Belgravia, Mayfair, Marylebone, Notting Hill, Holland Park, Chiswick, Ealing, Richmond, Barnes and Kew
Weybridge, Cobham, Esher, Oxshott, Virginia Water, Ascot, Windsor, Sunningdale, Reading and surrounding areas
Gerrards Cross, Beaconsfield, Marlow, Amersham, Chalfont St Peter, St Albans, Radlett, Harpenden and nearby areas
This list is representative, not exhaustive. Contact us to confirm attendance for your postcode; timing is subject to engineer availability and travel conditions.
Before we attend
For emergency call-outs, we aim to attend within 1–3 hours of your initial call. Attendance is subject to engineer availability, property access and traffic, and we will keep you informed of the expected arrival time.
Yes. Gray & Co operates 24 hours a day, 7 days a week, including evenings, weekends and bank holidays.
Yes. The initial call-out is paid in advance. Once on site, the engineer assesses the work and agrees any additional quoted work with you before proceeding. A clear scope of works is provided where further work is required.
Most emergency issues can be resolved within the first 1.5 hours, and we aim to achieve this wherever possible. If the work is likely to exceed that time, we will first establish the full requirements and provide a scope and quotation for the additional work.
Fully equipped for drainage, plumbing and multi-trade work — our branded van arrives with everything the job needs.
